Xpress Logistics Ltd is a subsidiary of the Gollcher Group specialising in the international express delivery of documents and small e-commerce parcels through it’s affiliation with SkyNet Worldwide Express. We are looking for a suitable candidate to join our Customer Care team.
Customer Care Executive
Customer Care Executive
Responsibilities:
- Assess customer needs to recommend appropriate services
- Develop a rapport with customers, demonstrating a friendly and helpful attitude
- Familiarise yourself with current information about services available for customers
- Answering customer queries by phone / email
- Assist with general administrative and customer service tasks as required
- Record and update information accurately within the relevant systems
Requirements:
- Minimum O’level standard of education
- Computer literacy, preferably including ECDL
- Ability to cooperate with and support other members of the team
- Fluency in English is a must
- Currently based in Malta
Apply Today
Please use this form to apply for the position mentioned above. We look forward to hearing from you.
