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Customer Care & Documentation

Customer Care & Documentation

Xpress Logistics Ltd is a subsidiary of the Gollcher Group specialising in the international express delivery of documents and small e-commerce parcels through it’s affiliation with SkyNet Worldwide Express. We are looking for a suitable candidate to join our Customer Care and Documentation team.

Responsibilities:
  • Assess customer needs to recommend appropriate services
  • Develop a rapport with customers, demonstrating a friendly and helpful attitude
  • Familiarize yourself with current information about services available for customers
  • Answering customer queries by phone/email
  • Communicate with potential clients to sell our services
  • Preparation and processing of shipping and customs documentation for both import and export shipments
Requirements:
  • Minimum O’level standard of education
  • Computer literacy, preferably including ECDL
  • Ability to cooperate with and support other members of the team
  • Fluency in English is a must
  • Currently based in Malta

Apply Today

Please use this form to apply for the position mentioned above. We look forward to hearing from you.


Find out all about Gollcher Group